Contact Us

CONTACT US

We are committed to provide you with the best possible support. Here’s how you can get in touch with us:

Level-1 Customer Support

Email at: care@fastcityshop.com
8:00 AM to 8:00 PM, 365 days

Concerns not addressed?

It is our endeavour to respond and address your concerns on priority. Our team is continuously working to ensure best of our support. In case of any issue/concern of complex nature it may require additional time to resolve.

In the event of any unlikely situation if your concerns are not addressed satisfactorily, you may communicate direct to our higher authorities.

To facilitate easy access we have aligned following communication structure for the concerns not addressed satisfactorily:

Level-2: Escalation

Email to CS Head at: care@fastcityshop.com

This being the final level redress for your grievances, please provide us the previous communication and related resolution offered in earlier stages, so that we may have a comprehensive understanding of the matter.

We value your time and we are committed to ensure satisfaction in all your interactions with us.